Overview

Who we are

Pacific Intermedia, Inc. is a professional services and technology development organization serving the financial, healthcare, manufacturing, and government markets since 1997.

Our mission is to provide mid-market organizations with solutions that empower workers to improve the quality of customer interactions in marketing, sales and support disciplines.

Pacific Intermedia offers products and services to facilitate customer interaction management. We believe that one of the biggest challenges that businesses face today is empowering their workers with relevant and actionable information to improve and manage the customer experience. Our solutions improve the effectiveness and efficiency of customer and partner related activities.

Products

We partner with a wide variety of companies to both resell and provide services around best-of-breed solutions based on the Microsoft .NET platform. These partner products include:

• Microsoft: SharePoint Portal Server, SQL Server and many other Microsoft products.
• KXEN: Knowledge Extraction Engine for advanced predictive and descriptive analytics.
• Ascentn: Business Process Management (BPM) system for workflow integration.
• Ektron: Content Management System (CMS) for web-based content.

Services

Pacific Intermedia's Professional Services organization offers a full range of consulting services. These services range from strategic planning through implementation, and Pacific Intermedia offers a modular service portfolio tailored to the needs of each customer. The company also offers extensive seminars and training programs delivered by experts in respective technologies and their application.

• Marketing strategy, analysis and planning
• Technical strategy, analysis and planning
• Technical design, implementation and testing
• Training and support

For more information regarding Pacific Intermedia, please contact us by email.